SMART CHAT BOTS
Using Azure Cognitive Services we introduce smart extensions to chat bot systems such as LiveChat for tranlation, speech to text, and more. Azure tools are also used to provide intelligent integration with CRM systems, such as Dynamics 365, for real-time look up, verification and creation of contacts, leads, opportunities and cases, including GDPR adherance as required.
AI ENRICHED CHAT
SPEECH TO TEXT
Move easily and automatically between text and speed, including speech recognition and transcription. You can even customize speech fonts and speech models to be applied automatically to suit client interactions.
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TRANSLATION
Remove language barriers with Microsoft Translator's advanced neural machine translation. Add end-to-end, real-time translation to apps for automatic understanding. Customize as desired to reflect domain specific terminology and style.
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SPEECH RECOGNITION
Set your system to recognize and verify speakers by building speech recognition into your app for personalized client interactions. This feature can also be used to check identity by matching against previously enrolled voice recordings.
AI CHAT BOT EXTENSION
Using Azure Cognitive Services we have developed an AI Chat extension which can be used with Chat Bots such as LiveChat. Extensions provide AI infused interactions and smart CRM integration for real-time lookup and lead logging.